How it Works

If you have a need to create a safe space for your clients, then please get in touch. We will discuss with you the options you have available, and put together a FREE NO OBLIGATION proposal. In many cases we can put together a proposal without the need for a site visit, but if it is a little more complex, or you would like to meet in person this can be arranged.

Generate your Proposal

When we have all the required information we will put together a proposal for your system. This in depth quote in most cases will also include a 3D representation of how the space will look on completion. We will send this proposal to you so you can look at it with other member’s of your team and if you decide you would like to go ahead, just contact us again and we will then work towards creating your new Sensory Serenity system.

Pre installation

Following the receipt of your purchase order, your project will be passed over to our project management team who will contact you to discuss relevant dates for installation.  You will at this stage be asked to decide on colours and any equipment options. We will also arrange an appointment with you for one of our survey engineers to attend a site visit to measure the installation area.

All our padding is tailor made, meaning it is as safe as possible, whilst still being more aesthetically pleasing.  We do not use standard sizes with in-fills as these can create more joints resembling a “patch worked” finish.

At this time we will also provide you with paperwork such as risk assessments, methods statements and copies of Liability Insurance, making sure that the project runs smoothly and efficiently when on site.

Need more information



Once we have all you equipment ready, we will come to site and install you new Sensory Serenity system. The process will be done with the minimum amount of disruption. Once the system is fully installed we will do a training session to go over any controls you may have.  We we will then issue you with a completion certificate.

Gone but not forgotten

As a company we pride ourselves on striving to provide the best service in the industry. Should you have any issues with any of the equipment we are simply a phone call away.